Policies

Our privacy policy is simple: We will never use your personal information for anything other than filling your order(s), or (if you choose to be on our mailing list) for providing you with Du-All Drafting & Art Supply product line updates and information.

International Orders. We require any order Purchased with a foreign Credit card and shipped to any destination outside the US to be paid by PayPal. We will send a request for funds through PayPal if that method was not chosen at checkout.

RETURNS
RETURN INFORMATION

Orders received with obvious external damage must be noted with the delivering carrier.

Orders with internal damage must be noted within 48 hours of receipt.

Returns will not be accepted after 30 days.

Unauthorized returns will not be accepted. You must first obtain a Return Authorization.

Orders filled in error by us will have a Call Tag issued for return by the delivering carrier. No returns will be accepted after

Items ordered in error by the customer may be subject to a re-stocking charge. Customer is responsible for the original shipping charge as well as any charge for return to us. Items must be in their original carton and must be in saleable condition. All are subject to inspection prior to credit.